GUIDE MATCH – Privacy Policy

Last updated: May 2026

1. Introduction

GUIDE MATCH (“GUIDE MATCH”, “we”, “our”, “us”) is committed to protecting personal data and respecting the privacy of all users, visitors, clients, guides, partners and professionals using the platform.

This Privacy Policy explains how personal information is collected, processed, stored and protected when using the GUIDE MATCH platform, website, communication channels and related services.

By accessing or using the platform, users acknowledge that they have read and understood this Privacy Policy.

2. Platform Operator

The GUIDE MATCH platform is operated by GUIDEMATCH Kft., a company registered under the laws of Hungary.

Company Information:

Official Contact Details:

3. Information We Collect

GUIDE MATCH may collect and process personal identification information, professional information, technical information and communication data including emails, WhatsApp interactions, inquiries and analytics data.

4. How We Use Personal Data

GUIDE MATCH may process personal data for platform operations, communication, onboarding, matching, analytics, legal compliance, fraud prevention and payment-related administration.

5. Legal Basis for Processing

GUIDE MATCH processes personal data based on user consent, contractual necessity, legitimate business interests and applicable legal obligations.

6. Cookies and Analytics

GUIDE MATCH may use cookies, analytics tools and similar technologies to improve user experience, analyze traffic and maintain platform functionality.

7. Third-Party Services

GUIDE MATCH may utilize third-party providers including hosting providers, payment processors, communication services, WhatsApp integrations, analytics tools and cloud infrastructure providers.

8. Data Sharing

GUIDE MATCH may share limited personal information where necessary for platform operations, inquiries, bookings, payment processing or legal compliance.

GUIDE MATCH does not sell personal data to third parties.

9. Data Retention

Personal data may be retained for as long as reasonably necessary for operational, contractual, legal and security purposes.

10. Data Security

GUIDE MATCH implements reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, disclosure or loss.

11. User Rights

Under GDPR and applicable data protection laws, users may request access, correction, deletion, restriction, portability or withdrawal of consent regarding their personal data.

12. International Data Transfers

GUIDE MATCH may utilize international service providers and cloud-based systems while applying reasonable safeguards for data protection compliance.

13. Children’s Privacy

The platform is not intended for children under the age required by applicable laws.

14. Changes to this Privacy Policy

GUIDE MATCH reserves the right to modify or update this Privacy Policy at any time.

15. Contact Information

For privacy-related questions, users may contact:

16. Acceptance of this Policy

By accessing or using the GUIDE MATCH platform, users acknowledge that they have read, understood and accepted this Privacy Policy.